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Ziam Car Rentals

Rental policy

How renting from us works. Worth reading before you book.

# Rental Policy ## 1. Rental Requirements To rent a vehicle from [Business Name], the renter must provide the following: • Valid government issued ID • Valid driver’s license • Completed booking information • Required security deposit • Full or partial rental payment, depending on the booking terms • Additional documents if requested for verification The renter must provide accurate and complete information during booking. ## 2. Driver Eligibility Only authorized drivers listed in the rental agreement are allowed to drive the vehicle. The renter must have a valid driver’s license and must be legally allowed to operate the rented vehicle. Additional drivers may be subject to verification and additional charges. ## 3. Booking and Reservation A booking is considered confirmed only after the required payment or reservation fee has been received and confirmed by [Business Name]. Vehicle availability is subject to confirmation. The specific vehicle requested may be replaced with a similar vehicle if the original vehicle becomes unavailable due to maintenance, safety concerns, accidents, or other unexpected circumstances. ## 4. Rental Period The rental period starts and ends based on the agreed pickup and return schedule. Late returns may result in additional charges. Customers should inform us as early as possible if they need to extend their rental period. Extensions are subject to vehicle availability and additional rental fees. ## 5. Payment Accepted payment methods may include: • Cash • Bank transfer • GCash • Maya • Other approved payment methods Payment instructions will be provided during booking. The renter is responsible for all applicable rental charges, additional fees, penalties, damages, and other amounts covered by the rental agreement. ## 6. Security Deposit A refundable security deposit may be required before the vehicle is released. The security deposit may be used to cover: • Vehicle damage • Missing accessories • Excessive cleaning • Fuel shortage • Traffic violations • Parking violations • Toll charges • Late return fees • Other unpaid charges Any remaining balance of the security deposit will be returned after the vehicle has been inspected and all outstanding charges have been settled. ## 7. Fuel Policy The renter must return the vehicle with the agreed fuel level. If the vehicle is returned with less fuel than required, a refueling charge may apply. ## 8. Vehicle Condition The vehicle will be inspected before release. The renter is encouraged to check the vehicle and report any existing scratches, dents, damage, or missing accessories before leaving. The renter may be responsible for damage that occurs during the rental period, subject to the rental agreement and applicable insurance coverage. ## 9. Prohibited Use The rented vehicle must not be used for: • Illegal activities • Racing or speed competitions • Reckless driving • Driving under the influence of alcohol or prohibited substances • Transporting illegal goods • Unauthorized commercial transportation • Off road driving unless specifically permitted • Subleasing or lending the vehicle to unauthorized drivers • Any activity that may intentionally damage the vehicle ## 10. Accidents and Emergencies In case of an accident, breakdown, theft, or emergency, the renter must immediately contact [Business Name]. The renter should not admit liability, negotiate settlements, or authorize repairs without our approval unless necessary for immediate safety. Police or other authorities should be contacted when required. ## 11. Traffic and Parking Violations The renter is responsible for traffic violations, parking penalties, toll charges, towing charges, and similar expenses incurred during the rental period. ## 12. Cleanliness Vehicles should be returned in reasonably clean condition. Additional cleaning fees may apply for excessive dirt, stains, strong odors, smoking, pet damage, or other conditions requiring special cleaning. ## 13. Cancellation and Refunds Cancellation and refund eligibility will depend on how early the booking is cancelled and whether expenses have already been incurred. Reservation fees may be non refundable unless otherwise stated during booking. Approved refunds may be subject to processing fees. ## 14. Vehicle Return The renter must return the vehicle at the agreed location, date, and time. The vehicle will be inspected upon return before the rental transaction is considered completed. ## 15. Contact Us For questions regarding our Rental Policy, please contact: [Business Name] Email: [Email Address] Phone: [Phone Number]

These are Ziam Car Rentals’s own words, not ArkilaHub’s. If anything here is unclear, ask them before you book.